IT help

Yes. Pay for the job, not for a support agreement you use twice a year.

You get the thing fixed or set up, explained in words you can repeat to someone else.

What most small businesses actually need

Not a managed service. A handful of things sorted properly and then left alone. Email that works on the phone and the laptop and doesn’t lose things. Files somewhere both you and whoever covers for you can reach, which is not a folder on one laptop in the van. Backups that actually run, rather than ones somebody set up in 2019 and nobody has checked since. A new machine set up so it has everything the old one had. Someone to ring when the printer stops talking to the network again. None of that needs a monthly contract. It needs someone who will fix it, tell you what was wrong in plain words, and not make you feel stupid for asking. If what you need genuinely is ongoing cover, you’ll be told that too.

Questions people actually ask

Do you cover Macs and PCs

Both, and the phones and tablets that go with them.

Can you help remotely

Most of it, yes, which is usually faster than waiting for someone to drive out.

What if it turns out to be a big job

You’ll be told before the meter runs, not after.

What will it cost

Depends what you want, so ask. Ring 01823 242424 or email info@reor.co.uk, tell us what you need, and you get a price. One job, one price, done.